Technology Support
It is required that students in grades 7-12 bring their Chromebooks home and to school daily. Students are expected to charge their Chromebooks overnight and bring their Chromebook to school fully charged and ready for class on a daily basis.
Students in grades 7-12 are assigned a Chromebook for at home and in school use as part of the district's One-to-One program. ALL STUDENTS in grades 7-12 are assigned an individual device for in school and at home use. If you have any questions on your child's device assignment, please speak to the building principal.
In the event of individual need or long-term closure and parents do not have adequate access to home internet, we strongly recommend you review the FREE and discounted options for Central Islip Families to have home internet on our Free & Discount Home Internet page.
Letter to Parents about Chromebooks
Replacement Chromebook Fee Letter to Parents
Download our One-to-One Program Guide Here:
Device and Technical Support
- Are Student Devices Filtered, Monitored and Reported?
- Chromebook & iPad Damages, Repairs, Loss or Theft
- Can Secondary Students (Grades 7-12) Bring Their Device Home?
- Device Software & Management
- District Network and Connectivity
- District WiFi Access
- Home WiFi & Internet Access
- How to Access & Use Google Classroom
- How do I log into the Student Portal?
- Lost & Stolen Devices
- Managing and Saving Schoolwork
- Replacement Chromebook Fee Letter
- Responsibilities
- Sound, Music & Games
- Students Acceptable Use and Prohibited Actions
- Student Accounts
- Student Device Support (iPads & Chromebooks)
- Taking Care of Your Device
- What is my email address and how is it used?
- What Programs & Websites are Approved and Safe to Use
Are Student Devices Filtered, Monitored and Reported?
Yes! We take the safety of our students very seriously. We use advanced filtering technologies to protect students from dangerous and inappropriate internet activity. All internet access from district-issued devices is logged and filtered, regardless of where the device is used (i.e., whether at school or off campus). Any illegal or explicit activity (or activity attempt) will be automatically forwarded to the building Principal for review.
While filters are an integral part of protecting students, we encourage parents to play an active role in ensuring student safety by staying engaged with them and fully understanding how and why they are accessing internet-based applications and content.
IMPORTANT NOTE: Regardless of who is physically using the device or where the device is being used (home, school, public WiFi, etc.) every single action and website visited is tracked, monitored and reported. Only the student assigned to the Chromebook utilize the Chromebook. Any illegal or inappropriate uses by other users on a student's device will be the responsibility of the assigned student. In other words if a family member, sibling, friend, or any other individual performs illegal or inappropriate actions the student to whom the iPad or Chromebook is assigned will be held responsible.
Chromebook & iPad Damages, Repairs, Loss or Theft
If at any point during the school year there is damage, loss, or theft of a student device the student must inform the Chromebook service depot as soon as possible.
Reed Students (Grades 7-8) Report all damages, repair requests, service requests, loss or theft to the Chromebook service depot located in the Reed Guidance Office.
High School Students (Grades 9-12) Report all damages, repair requests, service requests, loss or theft to the Chromebook service center located in the High School Main Office.
- Any technical issues with the device must be reported immediately. This includes but is not limited to: Device operating system, battery issues, hinges, cracked screen, lost keys, and internet connectivity failure of apps to launch, etc.
- After two incidents of accidental damage, the student may lose some privileges and potential access to using the device and may not be permitted to take the device home. This may also result in a disciplinary action.
- Labels with the student ID and name should never be removed from the device.
Can Secondary Students (Grades 7-12) Bring Their Device Home?
YES! In fact it is required that students bring their Chromebooks home and to school daily. Students are expected to charge their Chromebooks overnight and bring their Chromebook to school fully charged and ready for class on a daily basis.
Students in grades 7-12 are assigned a Chromebook for at home and in school use as part of the district's One-to-One program. ALL STUDENTS in grades 7-12 are assigned an individual device for in school and at home use. If you have any questions on your child's device assignment please speak to the building principal.
In the event of individual need or long term closure and parents do not have adequate access to home internet, we strongly recommend you review the FREE and discounted options for Central Islip Families to have home internet on our Free & Discount Home Internet page.
Device Software & Management
District Force Installed Applications, Monitoring and Management Tools
- All applications installed by Central Islip School District must remain on the iPad or Chromebook at all times.
- Any attempt to change system configurations, installed applications or district monitoring tools will force the device to reboot and reinstall all district tools. This is automatic and the actions are reported to the Director of Technology.
- From time to time, the school may add software applications for use in a particular course. Periodic checks of Chromebooks will be made to ensure that students have not removed required applications.
- Any attempt to remove district monitoring and/or management tools will trigger an alert to the district administration.
Additional Software
- Students are not permitted to install applications or extensions. District approved applications and extensions are automatically installed over WiFi.
- Any attempt to “jailbreak” the Chromebook or changes the configuration will result in an immediate disciplinary action. Any attempt to remove district monitoring and/or management tools will trigger an alert to the district administration.
- ALL ACTIVITY IS MONITORED AT ALL TIMES (In School and At Home)! Any program or website that violates any policies, or that is deemed inappropriate for use in school will be flagged and immediately reported to the Building Administration for followup.
- Students may be selected at random to provide their Chromebook for inspection. Reasons for Chromebook inspection may include but are not limited to the following: functionality, maintenance, serviceability, and various violations of student acceptable responsibilities when using the Chromebook.
District Network and Connectivity
The Central Islip School District makes no guarantee that their network will be up and running 100% of the time. In the rare case that the network is down, the District will not be responsible for lost or missing data.
If the District Network is unavailable, students will not be penalized for incomplete work assigned during the outage. This does not include incomplete work assigned outside the window of the outage.
District WiFi Access
All Central Islip Devices are automatically connected to WiFi. If a student's devices (district owned) is not connected to WiFi the student would follow the process for device support. Students are not permitted to join personally owned devices to WiFi.
If a school owned Chromebook is not connecting to WiFi, the student should bring the Chromebook to the Chromebook service depot.
Reed Students (Grades 7-8) Report all damages, repair requests, service requests, loss or theft to the Chromebook service depot located in the Reed Guidance Office.
High School Students (Grades 9-12) Report all damages, repair requests, service requests, loss or theft to the Chromebook service center located in the High School Main Office.
Home WiFi & Internet Access
All students in grades 7-12 are expected to complete at home assignments and will have the ability to connect to their home WiFi.
- How to connect your Chromebook to WiFi.
- Students are allowed to set up access to home wireless networks on their Chromebook. This will assist students with the ability to complete, retrieve, access, etc., educational content used in classes with the Chromebook successfully.
- If parents/guardians are interested in providing content filter at home, it is suggested that parents/guardians contact their internet provider for details and support
- Parents/guardians accept full responsibility for supervision of and when their child’s use is not in school setting and will not hold the school district accountable for any content accessed on the device.
In the event of individual need or long term closure and parents do not have adequate access to home internet, we strongly recommend you review the FREE and discounted options for Central Islip Families to have home internet on our Free & Discount Home Internet page.
How to Access & Use Google Classroom
Please follow the instructions below to access Google Classroom using your nycstudents.net login.
Where to start
- Go to the district portal (click Login from the upper right on any page on our website).
- Enter your Central Islip student account email (it ends in @centralislip.k12.ny.us). If you don't know your Central Islip student account email please speak to your teacher.
- Enter your password.
- Click Sign In.
- If the username and password entered are correct, you will be signed into the Central Islip My Apps portal successfully.
- Click on the Google Classroom icon.
- Now you are in Google Classroom!
Next Steps
Here is guidance for using Google Classroom:
GOOGLE CLASSROOM GUIDE FOR PARENTS IN MULTIPLE LANGUAGES:
Albanian I Arabic I Bengali I Chinese I English I French I
Haitian-Creole I Russian I Spanish I Korean I Urdu
How do I log into the Student Portal?
From any page on the district or school websites click on the "Login" button in the upper right corner. Enter your school email address and school password.
Once logged in you will see your "My Apps" page with shortcuts to all district applications and programs. You can access this page from home, at school, or anywhere in the United States with an intent connection.
You will not be able to access your school account or programs from outside the United States. If you are going to be outside the United States for an extended period of time and would like to access your programs, please speak to your teacher who can open a help ticket on your behalf to assist.
Lost & Stolen Devices
The district's policy regarding lost or stolen devices can be summarized as follows:
On the first instance of a device being lost or stolen: The student will be issued a replacement device at no charge. (The replacement device may not be new, but it will be a similar model, age, and condition of the missing device.)
On any subsequent instances of a device being lost or stolen: The student may be charged a replacement fee for the device. The replacement device fee is $425.
Lost & Stolen Devices are immediately LOCKED remotely and useless to anyone until it is returned to the district. All lost & stolen devices are reported to the Suffolk County Police Department and the Cybercrimes division. If a device appears on-line after it is reported lost or stolen the SCPD can track its location and current user.
Reed Students (Grades 7-8) Report all damages, repair requests, service requests, loss or theft to the Chromebook service depot located in the Reed Guidance Office.
High School Students (Grades 9-12) Report all damages, repair requests, service requests, loss or theft to the Chromebook service center located in the High School Main Office.
Managing and Saving Schoolwork
- Students may save work to their Google Drive or Microsoft OneDrive. All other cloud based storage solutions will not work on a district owned device due to Ed Law 2D Requirements.
- Storage space will be not be available on the iPad or Chromebook. All files must be saved to the student's Google Drive or OneDrive.
- It is the student’s responsibility to ensure that their work is backed up and therefore not lost due to mechanical failure or accidental deletion.
- iPad or Chromebook malfunctions are not an acceptable excuse for not submitting work. If the device is in need of repair or support it is the student's responsibility to speak to their teacher ASAP about the inability to complete an assignment.
Replacement Chromebook Fee Letter
Responsibilities
These general responsibilities are in addition to the official district Policies for Technology, Student Code of Conduct and all Federal, State and Local Laws.
- Provide Internet Safety lessons to their students.
- Provide Internet filtering and blocking of inappropriate materials to the best of the district’s ability. All devices on the district's network are filtered and monitored at all times. Students in grades 7-12 are also filtered and monitored while off the district network (at home, hotspot, connected to a smartphone, public WiFi, etc.)
- The Central Islip School District reserves the right to review, monitor, and restrict information stored on or transmitted via Central Islip School District owned equipment and to investigate inappropriate use of resources. This includes off-site uses.
- Provide staff guidance to aid students in doing research and help ensure student compliance of the acceptable use policy.
- Students are responsible for
- Using computers/devices in a responsible and ethical manner.
- Obeying general school rules concerning behavior and communication that apply to technology use.
- Using all technology resources in an appropriate manner so as to not damage school equipment. Taking a proactive role to aid Central Islip School District in the protection of our computer system/device by contacting an administrator about any security problems they may encounter.
- Comply with trademark and copyright laws and all license agreements. Ignorance of the law is not immunity. If you are unsure, ask a teacher, parent, or guardian.
- Plagiarism is a violation of the Central Islip School District Code of Conduct. Give credit to all sources used, whether quoted or summarized. This includes all forms of media on the Internet, such as graphics, movies, music, and text.
- Use or possession of hacking software is strictly prohibited and violators will be subject to Central Islip School District policies and procedures as outlined in the Student/Parent Handbook. Violation of applicable state or federal law may result in criminal prosecution or disciplinary action by the District.
- If a student should receive emails containing inappropriate or abusive language or if the subject matter is questionable, he/she is to make a teacher or administrator aware immediately.
- Students are required to return their iPad or Chromebook to the Technology Department at the end of their senior year. Students who graduate early, withdraw, are suspended or expelled, or terminate enrollment at Central Islip School District for any other reason must return their individual school Chromebook and other peripherals on the date of termination
- Students are responsible for monitoring all activity on their account(s) and maintaining secure passwords for their accounts/devices.
Sound, Music & Games
Sound, Music, Games or Programs
- Sound must be muted at all times unless permission is obtained from the teacher for instructional purposes or headphones are in use.
- Personal music is not allowed on the iPads or Chromebooks. Any music on the device should only be added at the requisition and discretion of a teacher.
- Internet games are not allowed on the iPads or Chromebooks. District approved instructional game apps may be installed at the discretions of Central Islip School District Technology Department.
- All websites, programs, apps and software must be district provided and approved (Approved Programs and Websites). Any instance of downloading apps or any other software that have not been approved by the district are carefully monitored and will result in deletion of the software from the Chromebook device and disciplinary action.
Students Acceptable Use and Prohibited Actions
These general responsibilities are in addition to the official district Policies for Technology, Student Code of Conduct and all Federal, State and Local Laws.
Student Activities Strictly Prohibited:
Students are strictly prohibited from performing the following actions while using their iPad or Chromebook. Failure to comply may result in disciplinary action.
- The device may only be used by the student to whom it was assigned. Student ID Numbers are tied to the device Serial Numbers. Students are not permitted to:
- Trade/Exchange iPads or Chromebooks with another student
- Login to another students iPad or Chromebook
- Allow anyone (including home family members/siblings) use of their assigned iPad or Chromebook
- Allow someone to borrow their iPad or Chromebook.
- Attempt to return a Chromebook that is was not assigned to their specific ID number.
- Students should never remove any school ID Labels or Tags
- Illegal installation or transmission of copyrighted materials.
- Any action that violates an applicable existing or future Board policy and any applicable laws.
- Sending, accessing, uploading, downloading, or distributing offensive, profane, threatening, pornographic, obscene, or sexually explicit materials.
- Changing of iPad or Chromebook settings (except personal settings such as font size, brightness, etc.).
- Spamming-Sending mass or inappropriate emails.
- Using the internet to access personal (non-school related) accounts - i.e. non-school provided email accounts (Yahoo, Hotmail), Facebook, other social media sites, etc.
- Gaining access to other student’s accounts, files, and/or data.
- Use of the school’s Internet/email accounts for financial or commercial gain or for any illegal activity.
- Sending anonymous or misleading communications for any inappropriate purpose by any means.
- Students are not allowed to give out personal information, without the permission and supervision of their parents or a school staff member, over the Internet. This includes, but is not limited to, setting up internet accounts including those necessary for chat rooms, social media, email, etc.
- Participation in credit card fraud, electronic forgery or other forms of illegal behavior.
- Vandalism (any malicious attempt to harm or destroy hardware, software or data, including, but not limited to, the uploading or creation of computer viruses or computer programs that can infiltrate computer systems and/or damage software components) of school equipment will not be allowed.
- Transmission or accessing materials that are obscene, offensive, threatening or otherwise intended to harass or demean recipients.
- Bypassing the Central Islip School District web filter through a web proxy, VPN or any other means.
- Using the iPad or Chromebook camera and/or microphone to record teachers, students or any other person without their permission and/or for any reason other than educational purposes.
- Downloading or using non-approved websites and/or programs. Approved websites & programs list.
- Leaving the Chromebook unattended or unlocked.
- Deleting school monitoring and/or management tools
- Adjusting settings or using someone else's Chromebook.
- Logging in under a personal Google account to download purchased apps for yourself or another student(s).
- Leaving the Chromebook at home. Lack of preparation for classes.
- Loaning of student devices to other students inside and outside of school.
- Students will be held responsible for maintaining their individual Chromebooks and keeping them in good working order.
- Chromebook batteries must be charged and ready for school each day.
- Only labels or stickers approved by the Central Islip School District may be applied to the device.
- Chromebooks that malfunction or are damaged must be reported to the administration and the Technology Department. The school district will be responsible for repairing Chromebooks that malfunction.
- Chromebooks that have been damaged from student misuse, neglect or are intentionally damaged will be repaired with cost being borne by the student. Students will be responsible for the entire cost of repairs to Chromebooks that are intentionally damaged or lost.
- Students that are given access to their Chromebooks over the summer must report damages or malfunctions as they occur, and not wait until the beginning of the following school year.
- Chromebook damage: Students may be responsible for any and all damage as circumstances warrant.
- Chromebooks that are stolen must be reported immediately to the Police Department (the police report must be submitted) and to school administration.
- Comply with all applicable laws, including but not limited to trademark and copyright laws and license agreements.
- Plagiarism is a violation of the Central Islip School District Code of Conduct. Give credit to all sources used, whether quoted or summarized. This includes all forms of media on the Internet, such as graphics, movies, music, and text.
- Use or possession of hacking software is strictly prohibited and violators will be subject to Central Islip School District Student/Parent Handbook. Violation of applicable state or federal law will result in criminal prosecution or disciplinary action by the District.
Student Accounts
Student Device Support (iPads & Chromebooks)
Reed Students (Grades 7-8) Report all damages, repair requests, service requests, loss or theft to the Chromebook service depot located in the Reed Guidance Office.
High School Students (Grades 9-12) Report all damages, repair requests, service requests, loss or theft to the Chromebook service center located in the High School Main Office.
If there is a replacement device available the Chromebook service depot will immediately assign the student a replacement device at no charge. (The replacement device may not be new, but it will be a similar model of the device in need of support). The replacement device becomes the Student's assigned device moving forward. This ensures that students always have a working device available so that they can take active part in whatever activities their teachers have planned. Once the device in need of support is repaired it will be placed in the building inventory for assigned to the next student in need.
If a parent has any concerns about a device in need of support and feels your child does not have access to working technology please speak to the building Building Principal.
Taking Care of Your Device
Every student responsible for the general care of their device that has been issued by the district. Devices that are broken or fail to work properly must be reported to the Classroom Teacher & Assistant Principal as soon as possible.
General Precautions
The iPads and Chromebooks are school property and all users will follow this policy and the Central Islip School District acceptable policy for technology and other related Board of Education policies.
- Only use a clean, soft cloth to clean the screen, no cleansers of any type.
- Cords and cables must be inserted carefully into the iPad or Chromebook to prevent damage.
- iPads or Chromebooks must remain free of any writing, drawing, stickers, or labels that are not property of the Central Islip School District.
- iPads or Chromebooks must never be left in an unlocked room, unlocked care or any unsupervised area. Students are responsible for keeping their iPad & Chromebook battery charged for school each day by ensuring they are properly stored in the classroom charging cart at the end of each use.
- iPads and Chromebooks are very sensitive to extreme heat and extreme cold therefore leaving devices in cars, direct sunlight, etc. Which may expose them to these conditions is potentially harmful to the device and should be avoided.
- Do not stack any books, heavy materials, etc., on top of the iPad or Chromebook as it could cause the device to break.·
- The iPad or Chromebook screens can be damaged and are subject to rough treatment. The screens are particularly sensitive to damage from excessive pressure on the screen.
- Do not lean on the top of the iPad or Chromebook.
- Do not place anything near the iPad or Chromebook that could put pressure on the screen.
- Do not place anything in the backpacks that will press against the cover.
- Clean the screen with a soft, dry cloth or anti-static cloth.
What is my email address and how is it used?
Central Islip Students are all assigned an email address. That email address is used to log into all district programs and the district portal. Students may email any district staff member (teachers, administrators, counselors, nurses, etc.) and may receive emails from any staff member. At this time students are not able to send/receive emails to/from external sources.
The student email address is a combination of their school ID number and last name. In the case of hyphenated names, the system will usually use the last part of the hyphenated name. Please speak to your classroom teacher if you have any questions about your email address. This email address will remain the same through the entire time you are enrolled in Central Islip.
Reed Students (Grades 7-8) If you require password assistance please speak to the Chromebook service depot located in the Reed Guidance Office.
High School Students (Grades 9-12) If you require password assistance please speak to the Chromebook service center located in the High School Main Office.
Student email address and login username:
- [Student ID#]{Last Name]@centralislip.k12.ny.us
- Example 12345smith@centralislip.k12.ny.us
What Programs & Websites are Approved and Safe to Use
The programs listed here have met all Data Privacy Agreement regulations and are approved for use by the Central Islip School District. Programs not listed on this page are not approved and should never be used by any Central Islip faculty, staff or student.
Approved Programs & Websites List
If you ever suspect any program misusing student data or information please complete the Central Islip School District
Program Resources for Students
FASFA Federal Financial Aid Application Training
Microsoft Office at Home (FREE)
All Students are entitled to install the FULL VERSION of Microsoft Office on up to 5 personally owned computers and/or laptops (including computers and/or laptops at home) for as long as they remain a Central Islip Student! Click Here to get started (you must log in with your district email address and password).
Unlock iOS/Android Microsoft Office APP: To use the full functionality of Microsoft Office on any tablet, iOS Device, Android Device or other mobile app simply follow the on-screen instruction on the app, log into your Work/School Account and the device should open all features. Click Here for more information.